Effective Date: March 2020
Welcome to vienna101.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
1. Information We Collect
We collect information that you provide to us directly, as well as data that is automatically collected as you interact with our Website.
1.1 Personal Information
When you use our Website, we may collect the following types of personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed by third-party payment processors)
- Any other information you voluntarily provide
1.2 Automatically Collected Information
When you visit the Website, certain information is automatically collected:
- IP address
- Browser type and version
- Operating system
- Referring website
- Browsing behavior and interactions with our Website
- Cookies and tracking technologies (see Section 5 for more information)
2. How We Use Your Information
We may use the information we collect in the following ways:
- To provide, operate, and maintain our Website
- To improve and personalize your experience
- To process transactions and manage your orders
- To communicate with you, including sending marketing emails if you have opted in
- To respond to your inquiries and provide customer support
- To analyze usage patterns and monitor trends
- To comply with legal obligations and enforce our terms and conditions
3. Sharing of Information
We may share your personal information with:
- Service Providers: Third parties that assist us with operating the Website, processing payments, hosting services, or other necessary services.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal data may be transferred to the new owners.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal processes.
- Consent: We will share your information with other parties if you provide your explicit consent.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws.
4.1 GDPR (For European Union Users)
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
- The right to access the personal data we hold about you
- The right to request the correction of inaccurate data
- The right to request deletion of your data (“Right to be Forgotten”)
- The right to object to or restrict the processing of your data
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at [Insert Contact Email].
4.2 CCPA (For California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to request the deletion of your personal information
- The right to opt out of the sale of your personal information (Note: We do not sell personal information)
- The right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us at [Insert Contact Email].
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our Website and provide a personalized experience.
5.1 Types of Cookies
- Essential Cookies: Necessary for the operation of the Website.
- Performance and Analytics Cookies: Help us analyze how visitors use the Website.
- Advertising Cookies: Used to deliver relevant ads and marketing communications.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: marie@vienna101.com
